Privacy policy
Privacy Policy
1. Who is responsible for processing your data?
The party responsible for processing your personal data is NUVELO.
We inform you that ownership of this Website (hereinafter, the “Website”) belongs to NUVELO.
Access to and/or use of the Website grants the status of User and implies acceptance of this Privacy Policy from the moment of access and/or use.
Users may contact NUVELO at the following email address:
2. Why is NUVELO entitled to process your data?
NUVELO is entitled to process your data for the purpose of providing its services.
NUVELO takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept secure and handled with the utmost care.
This Privacy Policy governs access to and use of the service (hereinafter, the “Service”) that NUVELO makes available to Users interested in the services and content hosted on the Website.
Regarding consent, Users may withdraw it at any time by sending a message to the email address indicated in the first section of this Privacy Policy, without affecting the lawfulness of processing carried out prior to withdrawal.
3. What are the purposes of processing your personal data?
The personal data collected by NUVELO may be used for the following purposes, depending on the consent granted in the relevant registration form:
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Providing the services offered through the Website.
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Sending commercial communications and/or newsletters from NUVELO.
If the User has consented, their personal data may also be used to send commercial communications and/or newsletters by mail, telephone, email, SMS/MMS, or other equivalent electronic communication methods.
4. Accuracy of the data provided by Users
The User guarantees that the personal data provided is accurate and is responsible for notifying NUVELO of any changes to such data.
In all cases, the User shall be responsible for the accuracy of the data provided, and NUVELO reserves the right to exclude from the registered Services any User who has provided false data, without prejudice to any other actions that may apply by law.
5. Data retention
The personal data provided will be retained by NUVELO as long as the User does not express their wish to unsubscribe from NUVELO services, for the purpose of receiving information about the company’s services.
Afterwards, if necessary, NUVELO will keep the information blocked for the legally established periods.
6. User rights regarding their data
Users have the right to:
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Access their personal data.
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Request correction of inaccurate data.
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Request deletion of their data.
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Request limitation of the processing of their data.
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Object to the processing of their data.
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Request data portability.
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Not be subject to automated individual decisions.
Users may exercise all these rights by contacting:
indicating the reason for their request and attaching a copy of their ID or identification document.
Without prejudice to any other administrative remedy or legal action, Users have the right to file a complaint with a competent Supervisory Authority if they believe that the processing of their personal data does not comply with applicable regulations.
8. Data security
Protecting the privacy and personal data of Users is very important to NUVELO.
Therefore, NUVELO does everything within its power to prevent misuse of your data, allowing access only to authorized personnel.
NUVELO maintains the required security levels for the protection of personal data in accordance with applicable regulations and has implemented all technical means within its reach to prevent loss, misuse, alteration, unauthorized access, and theft of the data provided by the User through the Website.
NUVELO is committed to complying with its duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.
9. Changes to the Privacy Policy
NUVELO reserves the right to revise its Privacy Policy whenever it deems appropriate.
For this reason, Users are encouraged to review this Privacy Policy periodically to stay informed of the latest version.
10. Links to third-party websites
The NUVELO Website may contain links to third-party websites and entities.
NUVELO is not responsible for how these companies handle privacy protection and personal data. Therefore, we recommend carefully reviewing the Privacy Policies of any external websites you visit.
11. Contact inquiries
If you have any questions about this Privacy Policy or the processing of your data, please contact NUVELO via email at:
12. Acceptance and Consent
The User declares that they have been informed of the conditions regarding personal data protection and accepts and consents to the processing of such data by NUVELO in the manner and for the purposes indicated in this Privacy Policy.
SMS Marketing and Notifications
We value your privacy and the information you agree to share in relation to our SMS marketing service.
We use this information to send you:
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Order-related text notifications.
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Abandoned cart reminders.
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Promotional offers and marketing messages.
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Transactional texts and review requests.
Our Website uses cookies to help keep track of items you place in your shopping cart, including when you have abandoned your checkout process. This information is used to determine when to send cart reminder messages via SMS.