Terms of service

  • TERMS OF SERVICE

    GENERAL INFORMATION

    This website is operated by NUVELO. Throughout the site, the terms “we,” “us,” and “our” refer to NUVELO.

    NUVELO provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

    By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”, “Terms of Service”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

    These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or contributors of content.

    Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

    Any new features or tools added to the current NUVELO store shall also be subject to the Terms of Service.

    Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services.

    SECTION 1 – ONLINE STORE TERMS

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use this site.

    You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.

    You must not transmit any worms, viruses, or destructive code.

    A breach or violation of any of these Terms will result in an immediate termination of your Services.

    SECTION 2 – GENERAL CONDITIONS

    We reserve the right to refuse service to anyone for any reason at any time.

    You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

    • Transmissions over various networks.

    • Changes to conform and adapt to technical requirements of connecting networks or devices.

    Credit card information is always encrypted during transfer over networks.

    You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

    SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

    We are not responsible if information made available on this site is not accurate, complete, or current.

    The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

    This site may contain historical information that is not current and is provided for reference purposes only.

    We reserve the right to modify the contents of this site at any time without obligation to update any information.

    SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

    Prices for our products are subject to change without notice.

    We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.

    We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

    SECTION 5 – PRODUCTS OR SERVICES

    Certain products or services may be available exclusively online through the website.

    These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

    We have made every effort to display product colors and images as accurately as possible, but we cannot guarantee that your monitor’s display will be accurate.

    We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction.

    All product descriptions and pricing are subject to change at any time without notice.

    We reserve the right to discontinue any product at any time.

    We do not guarantee that the quality of any products, services, information, or other material obtained by you will meet your expectations.

    SECTION 6 – BILLING AND ACCOUNT INFORMATION

    We reserve the right to refuse any order placed with us.

    We may limit or cancel quantities purchased per person, household, or order.

    You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

    You agree to promptly update your account information, including your email address and payment details.

    For more detail, please review our Return Policy.

    SECTION 7 – OPTIONAL TOOLS

    We may provide you with access to third-party tools over which we neither monitor nor have control.

    You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties of any kind.

    Your use of optional third-party tools is entirely at your own risk and discretion.

    SECTION 8 – THIRD-PARTY LINKS

    Certain content, products, and services available through our Service may include materials from third parties.

    Third-party links on this site may direct you to external websites not affiliated with us.

    We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

    SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

    If you send creative ideas, suggestions, proposals, or other materials, you agree that we may edit, copy, publish, distribute, translate, and otherwise use them without restriction.

    We are under no obligation to:

    1. Maintain comments in confidence.

    2. Pay compensation for comments.

    3. Respond to comments.

    You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or personal rights.

    SECTION 10 – PERSONAL INFORMATION

    Your submission of personal information through the store is governed by our Privacy Policy.

    SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

    Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability.

    We reserve the right to correct errors and update information at any time without prior notice.

    SECTION 12 – PROHIBITED USES

    You are prohibited from using the site or its content:

    • For unlawful purposes.

    • To solicit others to perform unlawful acts.

    • To violate regulations or laws.

    • To infringe intellectual property rights.

    • To harass, abuse, insult, or discriminate.

    • To submit false information.

    • To upload malicious code or viruses.

    • To collect personal information of others.

    • For spam, phishing, crawling, or scraping.

    • For obscene or immoral purposes.

    • To interfere with security features of the Service.

    We reserve the right to terminate your use of the Service for violating any prohibited uses.

    SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

    We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

    You expressly agree that your use of the Service is at your sole risk.

    All products and services delivered to you are provided “as is” and “as available” without warranties of any kind.

    In no case shall NUVELO, our directors, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or damages arising from your use of the Service or products purchased through the Service.

    SECTION 14 – INDEMNIFICATION

    You agree to indemnify, defend, and hold harmless NUVELO and our affiliates, employees, contractors, suppliers, and partners from any claim or demand arising from your breach of these Terms of Service or your violation of any law or third-party rights.

    SECTION 15 – SEVERABILITY

    If any provision of these Terms of Service is determined to be unlawful or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law.

    SECTION 16 – TERMINATION

    These Terms of Service remain effective unless terminated by either you or us.

    We may terminate this agreement at any time without notice if you fail to comply with any term or provision.

    SECTION 17 – ENTIRE AGREEMENT

    These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and NUVELO.

    SECTION 18 – GOVERNING LAW

    These Terms of Service shall be governed and interpreted in accordance with applicable laws.

    SECTION 19 – CHANGES TO TERMS OF SERVICE

    We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.

    Your continued use of the website following any changes constitutes acceptance of those changes.

    SECTION 20 – CONTACT INFORMATION

    Questions about the Terms of Service should be sent to:

    nuvelo.support@ensignnaa.com

    SECTION 21 – SMS MARKETING AND NOTIFICATIONS

    By consenting to SMS marketing during checkout or through our subscription tools, you agree to receive recurring text notifications regarding:

    • Orders and shipping updates.

    • Abandoned cart reminders.

    • Promotional offers.

    • Transactional messages and review requests.

    Message frequency may vary.

    Consent is not a condition of purchase.

    To unsubscribe, reply STOP to any mobile message sent by us or use the unsubscribe link included in our messages.

    Standard message and data rates may apply.

    For support, contact:

    nuvelo.support@ensignnaa.com